Trouble logging into HR or Finance Systems?

Dear Colleagues, 

Last night, a change was made to both the Finance and HR Peoplesoft systems to update the encryption keys used between a user's computer and the server. Generally these updates don't cause any disruptions. After this update, however, some users are receiving a "Bad Request" error when trying to log in. This issue can be resolved by clearing your web browser's cache. For instructions on how to do this, please see our FAQ: How do I delete cookies, cache, and temporary Internet files from my web browser?. 

If you need further assistance with clearing your browser cache, please contact our Technology Support Center by opening a ticket at https://rt.umbc.edu or calling 410-455-3838.

We apologize for any inconvenience you may have experienced. If you have questions about this or would like more information on the issue, please don't hesitate to contact me.